Caroline was an Air Stewardess for 27 years for Virgin Atlantic and TUI and decided her love for dogs was too great to ignore and swapped the skies for the grooming table. She embarked on a City and Guilds Level 2 qualification followed by the level 3 styling course in a leading teaching salon in Hampshire, where she obtained her full qualifications, achieving distinctions in both levels and gaining hands on experience in a busy salon. She has a COE Diploma in Canine Behaviour and is Canine First Aid trained and qualified.